Chinipy Lune Terms of Service

Article 1 (Purpose and Service Overview)

1.1 Service Name

• Korean: 치니파이 룬
• English: Chinipy Lune

1.2 Service Purpose

This service provides AI character counseling where users can share their concerns, and offers customized solutions through tarot card insights as an AI counseling and entertainment service.

1.3 Important Notice

Article 2 (Service Eligibility and Registration)

2.1 Eligibility

• Individuals aged 12 and above
• iOS and Android smartphone users
• Available worldwide (Main service regions: Korea, Japan, USA, UK, France, Spain, Germany)

2.2 Minor Protection

• Parental supervision required for minors' service use
• All responsibility for minors' in-app purchases lies with the guardian
• Guardians are responsible for appropriately monitoring their children's service use
• Preventing minors from blindly believing tarot results is the guardian's responsibility

2.3 Membership Registration

• Social login via Google OAuth, Apple OAuth
• Kakao and Naver OAuth to be added in the future
• Agreement to these Terms of Service and Privacy Policy required upon registration

2.4 Global Service Provision

• Personal information may be transferred abroad for smooth global service provision
• Main transfer countries: USA, Singapore, European Union
• Processing in compliance with personal data protection laws of each country (GDPR, DPF, etc.)

Article 3 (Service Content and Usage)

3.1 Basic Services

• AI Character Counseling: Natural conversation-based counseling with Chini, Py, Hokey, and Litt
• Free Tarot Counseling: Basic interpretation provided when using Moonlight Shard (brief summary format)
• Premium Tarot Counseling: Detailed interpretation and customized solutions provided when using Focus Elixir
• AI-based Worry Analysis: Personalized counseling through analysis of user concerns
• Dream Interpretation Service: AI-based dream interpretation and consultation

3.2 AI-based Services

• This service provides worry counseling and tarot interpretations using advanced artificial intelligence technology
• Continuously improved for AI response consistency and quality enhancement
• Due to the nature of AI technology, perfect results cannot be guaranteed
• Customized counseling based on individual concerns and interests
• Personalized service provision through analysis of access frequency and usage patterns

3.3 Data Collection and Usage

This service collects the following information for service quality improvement:

• OAuth Login Information: Email, name, unique identifier from Google/Apple accounts
• Counseling Content: Worry counseling history, tarot question history, interpretation result viewing records
• Dream Content and Dream Interpretation Records: User-entered dream content, AI interpretation results (automatically deleted after 7 days)
• Device Information: Mobile device identifier, OS version, app version
• Optional Information: Date of birth (for accurate counseling), interests (for customized service)

3.4 Sensitive Information Processing

Article 4 (Game Items and Payment)

4.1 Game Items

Moonlight Shard

• Basic item required for free AI counseling and tarot counseling use
• 1 piece allows 1 free counseling session
• Acquisition Methods:
  • 1 piece provided as daily login reward
  • Obtainable by watching ads on event page
  • Obtainable by participating in in-app events
  • Obtainable through other events and rewards
• Exchangeable for Focus Elixir (currently 10 pieces = 1 Focus Elixir, exchange rate subject to change)

Focus Elixir

• Premium AI counseling and tarot counseling ticket
• 1 piece allows 1 premium counseling session

Oracle Tome

• Paid in-app purchase item
• Exchangeable for Focus Elixir (currently 1 piece = 3 Focus Elixir, exchange rate subject to change)

4.2 In-app Purchases

• Using Google Play Store, App Store payment systems
• Store payment policies apply when purchasing Oracle Tome
• Payment cancellation and refunds follow each store's policies

4.3 Refund Policy

Refund Principles

• Purchased Oracle Tome is immediately credited to your account and is generally non-refundable
• Change of mind, service dissatisfaction, or dissatisfaction with tarot results are not grounds for refund

Exceptional Refund Review Grounds

• Duplicate payment due to system error
• Unauthorized payment by minor (legal guardian verification required)
• Clear product selection error
• Oracle Tome not credited due to system failure

Non-Refundable Conditions

• Oracle Tome already exchanged for Focus Elixir
• More than 7 days have passed since purchase date

Refund Application Method

• Apply according to each store's (Google Play Store, App Store) policies
• Direct developer inquiry: chinipy@chinipy.com
• Purchase receipt, refund reason, and usage history must be specified when applying for refund

Notes

• Refund requests are approved after individual review
• Service use may be restricted for false applications

Article 5 (Advertising Service)

5.1 Advertising Policy

• Ad viewing for obtaining Moonlight Shards on event page
• Free tarot reading proceeds using Moonlight Shards (no ad viewing required)
• Event reward acquisition may be restricted if ads are blocked
• Responsibility for ad content lies with the respective advertiser

5.2 Personalized Advertising

• Personalized ads provided through Google AdMob
• Uses advertising identifiers (iOS: IDFA, Android: Google Advertising ID)
• Ad effectiveness measurement based on device information and app usage patterns
• Personalized ad exposure matching user interests

5.3 Right to Refuse Ad Tracking

Users can refuse personalized ad tracking at any time:

• iOS: Settings → Privacy & Security → Tracking → Disable Allow Apps to Request to Track
• Android: Settings → Google → Ads → Disable Ad Personalization

Article 6 (User Obligations)

6.1 Prohibited Acts

• Service abuse and fraudulent use
• Unauthorized use of others' personal information
• Entering false information or attempting technical manipulation
• Acts that harm service stability
• Absolutely believing AI counseling or tarot results
• Using the service for purposes other than counseling and entertainment
• Unauthorized commercial use or redistribution of AI counseling or tarot interpretation results
• Unauthorized copying, distribution, or secondary processing of in-app content

6.2 User Responsibilities

• Service Purpose Compliance: Use only for AI counseling and entertainment purposes
• Result Interpretation Caution: Recognize that AI counseling or tarot results are not scientific evidence or medical diagnosis
• Expert Consultation Recommended: Mandatory consultation with relevant field experts for important life decisions
• Minor Management: Use under parental supervision for minors
• Personal Information Management: Obligation to safely manage one's account information

Article 7 (Personal Information Protection and Data Management)

7.1 Personal Information Processing

• Personal information processing follows separate Privacy Policy
• Collect and use only minimal information
• Not provided to third parties without user consent

7.2 Data Security

• Supabase-based security system applied
• Only authenticated users can access API calls
• Personal information stored with encryption
• Technical measures established against hacking, etc.
• Access control system installed and access records kept for at least 1 year

7.3 Personal Information Retention and Deletion Policy

Legally Required Retention Data

• Payment Information: Retained for 5 years from payment date (Electronic Commerce Act compliance)
• Member Basic Information: Retained for 1 year from withdrawal date (fraud prevention purpose)

Service Operation Data Retention Period

• Tarot Question History: Automatically deleted after 7 days
• Dream Content and Dream Interpretation Records: Automatically deleted after 7 days (sensitive information protection)
• Ad Viewing Records: Automatically deleted after 7 days
• Held Assets Status: Retained for 2 years from last activity date

Article 8 (Intellectual Property Rights)

8.1 Company's Intellectual Property Rights

• Copyrights of all content used in this service belong to the company
• Rights to all software, algorithms, and databases within the service belong to the company

8.2 User Usage Restrictions

• Users may use service content only for personal, non-commercial purposes
• Prohibited Acts:
  • Unauthorized copying, distribution, commercial use of tarot card images
  • Resale or commercial utilization of tarot interpretation results
  • Creation and distribution of derivative works from in-app content
  • Unauthorized use of company logo

Article 9 (Service Suspension and Changes)

9.1 Service Changes

• Company may change content for service improvement
• Important changes will be announced in advance
• Item exchange rates, etc. may change according to operational circumstances

9.2 Service Suspension

• May be temporarily suspended due to system maintenance, technical issues, etc.
• 30-day advance notice when service termination is unavoidable

Article 10 (Member Withdrawal and Account Deletion)

10.1 Withdrawal Method

• Using member withdrawal function within the app
• Withdrawal request through direct developer inquiry

10.2 Processing Upon Withdrawal

• Immediate deletion of personal information (except legally required retention)
• Payment information retained for 5 years according to Electronic Commerce Act
• Complete extinction of all held assets
• Re-registration with same account restricted within 31 days after withdrawal
• Previous data cannot be restored upon re-registration

Article 11 (Limitation of Liability)

11.1 Company Liability Limitation

11.2 Disclaimer

Article 12 (Dispute Resolution)

12.1 Governing Law and Jurisdiction

• Korean law applies
• Seoul Central District Court as exclusive jurisdiction court

12.2 Dispute Mediation

• Priority on resolution through mutual consultation when disputes arise
• Related dispute mediation agencies may be used when necessary

Article 13 (Miscellaneous)

13.1 Terms of Service Changes

• Company may change terms of service according to related laws and service operational needs
• In-app notice or email notification when changed
• Service use may be discontinued and withdrawal possible if disagreeing with changed terms